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Frequently Asked Questions
Do you accept OEM or ODM orders?
Yes, we accept both OEM and ODM orders. We supply customized products to world-renowned companies and offer a wide range of ODM options.
How can I get an accurate quotation efficiently?
Please provide detailed product specifications, order volume, quality and packing requirements, product images, and your destination seaport for an accurate EXW quotation.
What are your payment terms?
We typically use 100% T/T. For large orders, a deposit can be paid upfront with the remaining balance settled at the time of shipment. Other methods are negotiable.
Can I request samples before placing a bulk order?
If we have similar items in stock, we provide samples for free (shipping cost borne by the customer). For exact specification samples, a proofing fee may apply.
Do you arrange international shipment?
Yes, we work with professional forwarders for air, sea, and express freight. We can offer EXW, DAP, or direct warehouse delivery services.
How long is the sterile shelf life of the bags?
When stored under recommended conditions (temp below 25°C, humidity below 60%), the valid sterile period is 6 months after the sterilization process.